Complaints Form


Trying to get things right

Use this form if you don’t want to take an informal approach and would rather go direct to a formal approach. 

Once received DNA will have 20 working days in which to resolve your complaint.

When to use this form:

  • Don’t use this form if you want to first talk with us informally.
  • Use this form if you feel you want to take a formal approach, this will start the complaints process rolling.
Click or drag files to this area to upload. You can upload up to 5 files.