Complaints Form
Trying to get things right
Use this form if you don’t want to take an informal approach and would rather go direct to a formal approach.
Once received DNA will have 20 working days in which to resolve your complaint.
When to use this form:
- Don’t use this form if you want to first talk with us informally.
- Use this form if you feel you want to take a formal approach, this will start the complaints process rolling.